LEGAL

Privacy Policy

Last updated: February 19, 2026

We keep this simple. We collect what we need to serve you, we protect it carefully, and we never sell it. Full details below.

1. Introduction

LiftFlows ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. By using our site, you agree to the practices described in this policy.

2. Information We Collect

We collect information you voluntarily provide when you: • Submit our contact form (name, email address, company name, and message) • Book a call via our scheduling system (name and email address) • Communicate with us by email We may also automatically collect limited technical data such as your browser type, pages visited, and time spent on our site through standard web analytics. We do not collect sensitive personal data.

3. How We Use Your Information

We use the information we collect to: • Respond to your enquiries and deliver the services you request • Send you information relevant to your engagement with us (e.g., proposals, project updates) • Improve our website and service offerings • Comply with applicable legal obligations We will never use your information for unsolicited marketing without your explicit consent.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances: • With trusted service providers who assist us in operating our website or conducting our business (e.g., email platforms, scheduling tools), bound by confidentiality obligations • When required by law, regulation, or legal process • To protect the rights, property, or safety of LiftFlows, our clients, or others

5. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse site usage. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Note that some parts of our site may not function properly if you disable cookies.

6. Data Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Contact form submissions are retained for a maximum of 24 months unless an ongoing client relationship exists.

8. Your Rights

Depending on your location, you may have the right to: • Access the personal information we hold about you • Request correction of inaccurate data • Request deletion of your personal information • Withdraw consent where processing is based on consent • Lodge a complaint with a supervisory authority To exercise any of these rights, contact us at hello@liftflows.ai and we will respond within 30 days.

9. Third-Party Links

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policy of every site you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last Updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the revised policy.